TheMediaBriefing: FT.com’s Rob Grimshaw on mobile, customer data and multimedia journalism
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"In the second part of our exclusive interview with FT.com head honcho Rob Grimshaw, we tackle some of the specifics behind the FT's digital strategy. That includes: how the site uses customer data, why mobile is so important and how the profits from those 189,000 paying customers are re-invested back into multimedia journalism."